Terms & conditions

Your completed booking application form constitutes an offer only and no legally binding agreement shall come into existence until such time as your offer is accepted in writing by the owners.

If a booking is made less than8 weeks prior to the intended starting date of the letting then the whole of the letting cost shall be paid together with the deposit refeered to below and such sum shall accompany the booking application form.

A deposit of 25% of the total cost shall be paid if the booking is made more than 5 weeks prior to the intended starting date of letting and such sum shall accompany the booking application. The balance of the letting cost shall be paid not later than 8 weeks before the starting date of the letting.

A security deposit of 200 euros for breakages, telephone, shall be deposited on arrival and held by the owners until the end of the letting and from which the owners shall be at liberty to deduct such sums as may be incurred by the owners in respect of any damage occasioned to the village, it?s properties and contents, grounds, activity areas including swimming pool and tennis courts and/or telephone charges on the part of the client or any of his/her party or guests. Such deposit is payable without prejudice to the right to make a claim in respect of any damage occasioned to the property or it?s contents by reason of any act or default on the part of the client his/her party or guests amounting to any sum greater than 15% of the total letting cost.

In the event of cancellation by the client, the owners must be notified immediately in writing and the date of cancellation shall be the date upon which such notice is received by the owners. The following cancellation charges shall apply

Cancellation Period before departure:Cancellation Charges

More than 42 days before departure: Total of deposit (Not refundable/transferable)

29-42 days inclusive before departure: 50% of letting cost

0-28 days inclusive before departure: 100% of letting cost

The cost of telephone calls is not included in the rental of the property. The client shall pay the whole cost of the telephone changes incurred during the rental period at the rate specified in the General Information. Such sums shall be deducted from the client?s security deposit referred to above or otherwise payable as demanded.

The letting shall commence at 4pm on the first date of the letting and shall terminate at 10am on the last day of the letting or at such other times as otherwise shall be specifically agreed.

Upon arrival at the village, the client with the owner or their agent, shall read and check that the inventory of the contents is correct and that the same are in good working order and condition and sign the inventory form. The signed inventory shall thereafter be conclusive of those facts.

At the end of the letting and before departure the client shall, with the owner or their agent, inspect the contents of the property and compare the same against the signed inventory. It is the client?s responsibility to ensure that this is done. Any damage and/or losses, together with the final telephone reading, shall be noted on the said inventory and the client?s shall sign the same. This further signature shall thereby acknowledge that the same is conclusive of the facts stated in the form.

In the event the client leaving the property prior to the inventory being checked, then the same shall be checked by the owner or their agent and his/her statement shall be conclusive of the facts stated on the form.

The clients shall keep and leave the property and it?s contents in the same clean and good order as upon arrival and shall be liable for the cost of any additional cleaning should the same be required.

No person who is not named on the booking form shall occupy or use the facilities on the property at any time, without the prior permission of the owners. The client and his/her party shall use the property in a good and tenant-like manner.

The owner reserves the right to close down the swimming pool during the out of season periods in the event of a change in the weather conditions and may do so without payment of any compensation or deduction from the holiday price.

In the event of any dissatisfaction or complaint concerning the letting, the client shall notify the owner or their agent thereof, and confirm the same in writing in any event within 7 days of the date of the termination of the letting. No liability whatsoever shall attach to the owner in the absence of such written notification

In the event, for whatever reason, that the property becomes unavailable or is not reasonably fit to be let at the commencement of or during the course of the letting, after the booking has been accepted, the owner offers to use their best endeavours to assist the client to find reasonably suitable alternative accommodation. In the event that alternative accommodation cannot be found. The owner shall refund to the client in full the client?s deposit and any other such sums the client may have paid to the owner, and neither the owner or their agent shall have further liability whatsoever to the client or his/her party.

Neither the owner or their agent shall be liable for any defect in the breakdown of any mechanical, electrical or any other such item of equipment, goods or property, including property itself or the swimming pool, but shall upon receipt of notice of the same, use their best endeavours in respect of the properties to effect repairs to or the replacement of any such item within a reasonable time and the client shall not be entitled to any compensation whatsoever in respect thereof.

Neither the owner nor their agent shall in any way be liable for the occasional appearance in the property of insects, vermin or any other rodents or animals which generally frequent the french countryside, but every reasonable endeavour shall be made to limit or eradicate the same when notified of their presence.

Dogs/animals must always be kept on a lead. It is forbidden to attach any animal to the property fences, signs or vegetation. They are not to be left in the property or grounds without the owner present. The owner must be responsible for their animal, and a vaccination book for the animal must be provided on arrival.

Guests are asked to take necessary precautions to ensure the safety of their possessions. The owner of the village will not be liable for any losses.

In the event of any breach of the above terms and conditions the owner may in their absolute discretion terminate the agreement forthwith, and the client shall be liable to compensate the owner for any loss or damage whatsoever or howsoever thereby incurred.

DOMAINE DE GUILLALMES, CONDAT 47500, FUMEL, FRANCE
TEL 0553 71 01 99 FAX 0553 71 02 57